Vendors on AisleGo get paid through the platform’s payment system, Stripe, which is designed to securely process payments and protect both vendors and clients.
Here’s how it works:
- Client reserves a package and provides payment information on the AisleGo app.
- Vendor reviews and approves the booking via the Vendor Admin Dashboard.
- After approval, funds are directly deposited into vendor’s connected banking account.
- If client chose to pay the full amount during checkout, vendor receives the total package amount minus processing fee.
- If client chose to pay in installments during checkout, vendor receives a deposit of at least 25% minus processing fee. The remaining balance is then broken up into monthly installments until fully paid at least 30 days before the event.
Please note that AisleGo may charge a service fee for each booking, which is typically between 3% and 5% of the total booking cost, this fee is not charged to the vendor.
The calendar is a crucial feature on AisleGo, it allows vendors to manage their availability and bookings, as well as providing potential clients with an accurate availability status of the services. The integration process is simple and easy, it only takes a few steps to set it up, and once it’s done, the calendar will automatically update with new bookings and availability changes.
Vendors can integrate their calendars with AisleGo in a few ways, one of them is by connecting their Google calendar to their vendor account, this will allow clients to see the vendor’s availability directly, and check if they have availability on the client’s desired date.
Another way is by using the AisleGo’s calendar tool, it allows vendors to manually update their availability, this option is useful for vendors that don’t use a calendar to manage their schedule and it’s not possible to connect to their calendar.
It’s worth noting that, vendors are required to keep their calendar updated and accurate, if a vendor accepts a booking but the calendar is not updated, this could lead to double bookings, which is not allowed on AisleGo, and it will cause a problem for both the vendor and the client. In any case, having a calendar integration can make it easier for vendors to manage their bookings and for clients to see their availability, but it’s not necessarily required.
Yes, vendors can communicate with potential clients on AisleGo. AisleGo is a platform that connects vendors with potential clients and enables them to communicate with each other through the platform’s messaging system. Keep in mind that all communication on the app must be initiated by the user first. This messaging system allows vendors to answer questions, provide more information and send quotes.
It’s worth noting that, AisleGo also has a feature that allows vendors to approve or decline a potential client’s request to book their package. This feature can be used to communicate with potential guests, and to confirm the booking or make special arrangements.
AisleGo uses Stripe as its payment infrastructure to accept payments, send payouts, and manage vendors online. Stripe is a secure payment processor. It uses industry-standard security measures such as SSL encryption and PCI compliance to protect sensitive customer information and ensure the safety of online transactions. Additionally, Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1, the most stringent level of certification available.
Sensitive data and communication encryption
Stripe stores customer data securely in compliance with industry standards. They use industry-standard encryption to protect sensitive data in transit and at rest, and they are compliant with the Payment Card Industry Data Security Standard (PCI DSS) which includes regular security audits. They also employ various other security measures like firewalls, intrusion detection, and network segregation to protect customer data from unauthorized access.
It’s worth noting that Stripe is a payment processor, not a storage platform, so the customer’s sensitive data like credit card details are tokenized and encrypted, Stripe never stores the full card details on their servers, that means it will not be possible to access the credit card details again.
All card numbers are encrypted at rest with AES-256. Decryption keys are stored on separate machines. None of Stripe’s internal servers and daemons can obtain plain text card numbers but can request that cards are sent to a service provider on a static allowlist. Stripe’s infrastructure for storing, decrypting, and transmitting card numbers runs in a separate hosting environment, and doesn’t share any credentials with Stripe’s primary services including their API and website.