Once a user requests to book a package from the AisleGo app, you will receive an email notification that a booking request has been received. This email will also include a link to your Vendor Admin Dashboard to review the request. If you are already logged in, you will also receive a booking notification in your Dashboard.
On the left sidebar menu, go to the My Orders page to review the booking request. All new booking requests will have a Pending status. To review the order, simply click the Invoice Number in the Orders table.
On the next page, you’ll be able to see the details of the booking request. At this time, please be sure to confirm that the requested event date is available on your calendar. If you haven’t integrated your calendar, please confirm with your external third-party calendar.
Approving or Declining a Booking Request
Once you have reviewed the details of the booking request, you have the ability to approve or decline the booking within 48 hours of receiving the request.
To approve a booking request, simply click the Approve button from the Invoice page. Once the booking request is approved, the funds will be directly deposited into your business account.
After approval, you will also have the option to export the invoice as a PDF document for your records by clicking the Export as PDF button.
To decline a booking request, simply click the Decline button from the Invoice page. If you haven’t responded to the booking request within 48 hours it will automatically be declined. After the booking request has been declined, an email notification will be sent to the customer.
Adding Notes to your Invoice
Each invoice has a section at the bottom for adding any notes you feel is necessary. Any time changes are made to the Notes section, a notification is sent to the customer as well.